Managing Your Subscription

Upgrading from Free

1. Open Plan & billing in the sidebar
2. Choose Monthly or Annual · 2 months free
3. Click Upgrade to the plan you want
4. Complete checkout with our payment processor

When you return to Staxa, your plan updates as soon as the payment clears, usually within a few seconds.

If checkout isn't available, the page tells you so. Email support@staxa.dev and we'll change your plan for you.

Changing Plans

Once you have a subscription, plan changes happen in the billing portal. Click Switch to a plan on the Plan & billing page and the portal opens. Downgrading to Free also goes through the portal.

Switching to Annual Billing

If you pay monthly, the current-plan card shows Switch to annual along with how much you'd save. Clicking it opens the billing portal, where you can change your billing period.

Payment Method and Invoices

Your card is stored by our payment processor, never by Staxa. On the Plan & billing page:

• Payment method → Update opens the portal to change your card
• Billing history → View invoices opens the portal with all your invoices and receipts

Invoices appear after your first charge.

Cancelling

Click Manage subscription on the current-plan card to open the billing portal, then cancel there. Your plan stays active until the end of the current billing period, and the card shows the date it ends.

If a Payment Fails

If a payment doesn't go through, a banner appears on the Plan & billing page with an Update payment method button and the date you need to fix it by.

Your tenants keep running during that grace period. If it passes without a successful payment, you can still view everything and manage billing, but other changes, such as creating tenants or deploying, are refused with a BILLING_PAST_DUE error until you update your payment method.